Your regulars.
The full picture.
Sign-ups, visits and rewards: see what is happening in your business.
A small gesture. Their next favourite habit.
Your digital loyalty card, on their phone with a QR code or NFC, and soon in their Wallet. Reward each visit and keep the connection going, with a programme that feels like your business.
Illustrative programme. Actual visits are confirmed by your team at checkout.
Your team keeps control. Your customers enjoy the attention.
One scan. Their card appears.
Illustrative programme · no real transaction. An internet connection is required to validate operations.
A card that feels like you. A tap at your counter. Explore the experience, at your own pace.
Your colours. Your rewards. Their favourite card.
Click the centre card to turn it over · illustrative designsExplore how it worksA smooth experience for customers.
The right tools for your business.
Sign-ups, visits and rewards: see what is happening in your business.
A digital card to open in their browser or add to a compatible Wallet once the service is activated.
The card and its balance stay up to date. Apple change alerts are not used for advertising campaigns.
A personal link and a QR code to show at the counter. Their loyalty stays close at hand.
Points, stamps or visits: choose your rules and the treats your customers will love.
Every transaction is confirmed at the counter and kept in your history.
Assign employee access and manage your locations through your group.
You know your customers. Your assistant helps you find the words, explore an offer and make sense of your activity.
How can I bring life to my café afternoons without cutting prices?
AI assistance requires activation and a usage allowance. Suggestions stay as drafts: no campaign or publication is sent automatically.
Discover the assistant ↗Turn a great meal into a regular occasion. Choose a visit target and a treat that gives guests a reason to return.
One more thing to remember.
Stamps to count by hand.
Limited insight into visits.
A card on their phone.
A balance they can check.
A history you can learn from.
With Pro or Premium, you and your team get the Fideliou Pro app on iPhone and Android. Open it and scan: you are already signed in.
Start simple, then let Fideliou bring your customers back for you.
Three plans, each with a 12-month commitment billed monthly.
for the first month, then 29.00 € / month excl. VAT
12-month commitment, billed monthly. 12-month total: €328.90 excl. VAT.
Choose Basicfor the first month, then 39.00 € / month excl. VAT
12-month commitment, billed monthly. 12-month total: €438.90 excl. VAT.
Fideliou Pro app included Choose Pro€ / month excl. VAT · onboarding included
12-month commitment, billed monthly. 12-month total: €1188.00 excl. VAT.
Fideliou Pro app included Choose PremiumCreating an account charges nothing. Welcome offer at €9.90 excl. VAT once per group, on Basic and Pro. Prices exclude VAT; applicable taxes are shown at checkout.
Customers hold their phone near the NFC plate on your counter and their card is saved to Apple Wallet or Google Wallet. The plates included in Pro and Premium are made with your logo once you approve the design.
For questions about your own project,
get in touch.
No. The card opens in their browser through a personal link. Customers can keep that link and show their QR code each time they visit. Adding the card to a compatible Wallet is available once the service is activated.
A compatible NFC tag, programmed with your public sign-up link, opens that link on the customer’s phone. Reading depends on the phone model and NFC settings. A QR code provides an alternative. A tap does not add points: your team confirms the transaction at the counter.
Fideliou includes both integrations, which require Wallet service activation. Apple Wallet cards receive updates; change alerts are not used for advertising campaigns. Google Wallet messages with notifications require a saved card, customer consent and notifications to be enabled. Google controls whether notifications are displayed.
You do. Choose a points, stamp or visit programme, then set the thresholds and rewards. Your team confirms redemptions at the counter. The examples on this page are for illustration only.
Prepare campaigns in your workspace, check the audience and confirm sending. Each customer opts into individual channels. Email, campaign SMS and Google Wallet messages require channel and volume activation; they are separate from the 50 verification SMS requests.
Your group brings together locations and team access. Basic includes 1 location, Pro 2 and Premium 5. Choose a shared programme or one programme per location before launch.
Basic, Pro and Premium include a 12-month commitment billed monthly. Cancellation takes effect at the end of the commitment. The €9.90 excl. VAT first month of Basic and Pro counts towards the 12 months. You can move to a higher plan at any time.
Create your account, configure your programme and rewards, then choose a subscription. Creating an account does not trigger any payment. An internet connection is needed to open cards and record transactions. We can discuss your project before you launch.
Your business has its own personality.
Your loyalty programme should too.
Tell us about your business. Let’s create an experience that works for your team and your customers.