LOYALTY CARDS FOR RESTAURANTS AND SHOPS

The No. 1 digital loyalty card.
The only one with a Pro mobile app for business owners.

A small gesture. Their next favourite habit.

Your digital loyalty card, on their phone with a QR code or NFC, and soon in their Wallet. Reward each visit and keep the connection going, with a programme that feels like your business.

No app to installFrom €9.90 excl. VAT for the first monthPro app included from the Pro plan
Maison MatinYour neighbourhood café
THE REGULARS CLUBGood mornings.
Worth repeating.
Every visit matters.Your rules. Your rewards.
YOUR BUSINESS. YOUR SIGNATURE.
Go on, give it a try.

Illustrative programme. Actual visits are confirmed by your team at checkout.

AT HOME IN YOUR NEIGHBOURHOOD
  • Restaurants
  • Coffee shops
  • Shops
  • Salons
  • Bakeries
HOW IT WORKS

Three gestures at the counter.
A reason to come back.

Your team keeps control. Your customers enjoy the attention.

fideliouStaff workspace · demo
CamilleLA TABLE DU COIN

Present the customer’s QR

One scan. Their card appears.

Illustrative programme · no real transaction. An internet connection is required to validate operations.

GET A FEEL FOR FIDELIOU

One simple connection.
So many possibilities.

A card that feels like you. A tap at your counter. Explore the experience, at your own pace.

AUTOMATIC SHOWCASE 1 / 4
Your brand, in their pocket.Designs personalised by our team
A reason to come backPoints, stamps or visits

Your colours. Your rewards. Their favourite card.

Click the centre card to turn it over · illustrative designsExplore how it works
MORE CONNECTION. LESS COMPLICATION.

Simple for them.
Valuable for you.

A smooth experience for customers.
The right tools for your business.

01 / MANAGE

Your regulars.
The full picture.

Sign-ups, visits and rewards: see what is happening in your business.

Fideliou — Vos fidélités, toujours avec vousLa Table du Coin
Overview
Sign-ups38
Visits126
Rewards12
Visits over time7 days
Start of periodToday
A reward redeemedA complimentary dessert · exampleConfirmed
Interactive preview · illustrative figures
02 / STAY CLOSE

In their pocket.
Part of their routine.

A digital card to open in their browser or add to a compatible Wallet once the service is activated.

The card and its balance stay up to date. Apple change alerts are not used for advertising campaigns.

A card that stays with your customers.

A personal link and a QR code to show at the counter. Their loyalty stays close at hand.

Rewards that feel like you.

Points, stamps or visits: choose your rules and the treats your customers will love.

A team that stays in control.

Every transaction is confirmed at the counter and kept in your history.

One workspace for your business.

Assign employee access and manage your locations through your group.

Explore my Fideliou workspace
FIDELIOU AI ASSISTANT

Your next good idea.
A little closer.

You know your customers. Your assistant helps you find the words, explore an offer and make sense of your activity.

Fideliou AssistantInteractive preview · illustrative answers

How can I bring life to my café afternoons without cutting prices?

A STARTING POINT

A little ritual for your regulars

Try a tasting moment during a quiet time. Offer a small discovery with a purchase, with clear dates and conditions.

Prepare: cost per customer, test duration and a metric to follow.

AI assistance requires activation and a usage allowance. Suggestions stay as drafts: no campaign or publication is sent automatically.

Discover the assistant ↗
ONE SIMPLE IDEA. COUNTLESS REASONS TO RETURN.

Your business.
Your way to bring people back.

01 / 06

Dessert tastes even better when it’s on the house.

Turn a great meal into a regular occasion. Choose a visit target and a treat that gives guests a reason to return.

10 visits · a complimentary dessert
Illustrative example. You set the terms and rewards.Design my programme
PAPER HAS ITS CHARM.

Good relationships
deserve to stay with you.

A PAPER CARD

One more thing to remember.
Stamps to count by hand.
Limited insight into visits.

WITH FIDELIOU

A card on their phone.
A balance they can check.
A history you can learn from.

FIDELIOU PRO · INCLUDED IN PRO AND PREMIUM

Your business in your pocket.
No browser, no password to retype.

With Pro or Premium, you and your team get the Fideliou Pro app on iPhone and Android. Open it and scan: you are already signed in.

  • Always signed inOpen the app and you are ready: no browser to launch, no password to retype. Your session stays open for up to 30 days, protected in the phone’s keychain.
  • The scanner in one tapThe centre button opens the camera: the customer’s card is credited in seconds at the counter.
  • Even without signalVisits entered offline are kept safely on the phone and sent as soon as the network is back.
  • Your whole workspaceCustomers, rewards, campaigns and statistics, designed for the phone, for you and your team.
Choose Pro iPhone and Android · included in Pro and Premium
Fictional example screen.
START SMALL. BUILD SOMETHING LASTING.

A great relationship.
A simple price.

Start simple, then let Fideliou bring your customers back for you.

Three plans, each with a 12-month commitment billed monthly.

FIDELIOU BASIC

Your digital loyalty card, ready in minutes.

9.90 € excl. VAT

for the first month, then 29.00 € / month excl. VAT

12-month commitment, billed monthly. 12-month total: €328.90 excl. VAT.

Choose Basic

Included

  • 1 location
  • Unlimited Apple Wallet and Google Wallet cards
  • Points, stamp or visit programmes
  • QR scanner and access for your team
  • Manual campaigns: 1,000 Wallet notifications per month
  • One NFC card
FIDELIOU PREMIUM

We run your campaigns for you.

99.00 € excl. VAT

€ / month excl. VAT · onboarding included

12-month commitment, billed monthly. 12-month total: €1188.00 excl. VAT.

Fideliou Pro app included Choose Premium

Everything in Pro, plus

  • Fideliou Pro mobile app on iPhone and Android: your workspace without a browser
  • 5 locations
  • Campaigns prepared, scheduled and sent by the Fideliou team
  • Up to 3 inactivity reminders (for example after 30, 60 and 90 days)
  • Nearby reminder for all your locations (10 addresses per card)
  • Email and text message campaigns: 10,000 emails and 1,000 text messages per month
  • Up to 50,000 Wallet notifications per month
  • A premium NFC plate with your logo for each location, replaced if broken
  • A dedicated contact

Customers hold their phone near the NFC plate on your counter and their card is saved to Apple Wallet or Google Wallet. The plates included in Pro and Premium are made with your logo once you approve the design.

PLAIN AND SIMPLE

Any questions?
We have answers.

For questions about your own project,
get in touch.

contact@fideliou.com
Do my customers need to install an app?

No. The card opens in their browser through a personal link. Customers can keep that link and show their QR code each time they visit. Adding the card to a compatible Wallet is available once the service is activated.

How does the NFC tap work?

A compatible NFC tag, programmed with your public sign-up link, opens that link on the customer’s phone. Reading depends on the phone model and NFC settings. A QR code provides an alternative. A tap does not add points: your team confirms the transaction at the counter.

Does it work with Apple Wallet and Google Wallet?

Fideliou includes both integrations, which require Wallet service activation. Apple Wallet cards receive updates; change alerts are not used for advertising campaigns. Google Wallet messages with notifications require a saved card, customer consent and notifications to be enabled. Google controls whether notifications are displayed.

Who chooses the rewards?

You do. Choose a points, stamp or visit programme, then set the thresholds and rewards. Your team confirms redemptions at the counter. The examples on this page are for illustration only.

Can I send emails, SMS and notifications?

Prepare campaigns in your workspace, check the audience and confirm sending. Each customer opts into individual channels. Email, campaign SMS and Google Wallet messages require channel and volume activation; they are separate from the 50 verification SMS requests.

Can I manage several locations?

Your group brings together locations and team access. Basic includes 1 location, Pro 2 and Premium 5. Choose a shared programme or one programme per location before launch.

How does cancellation work?

Basic, Pro and Premium include a 12-month commitment billed monthly. Cancellation takes effect at the end of the commitment. The €9.90 excl. VAT first month of Basic and Pro counts towards the 12 months. You can move to a higher plan at any time.

How do I launch my programme?

Create your account, configure your programme and rewards, then choose a subscription. Creating an account does not trigger any payment. An internet connection is needed to open cards and record transactions. We can discuss your project before you launch.

YOUR NEXT GREAT HABIT

Let’s talk
about your regulars.

Your business has its own personality.
Your loyalty programme should too.

Tell us about your business. Let’s create an experience that works for your team and your customers.

A conversation about your business A programme we can shape together This form does not start a subscription
contact@fideliou.com
Prefer to explore on your own?Create my Fideliou account
LET’S GET TO KNOW YOU

Your next chapter starts here.

Your details will be sent to the Fideliou team to respond to this request. You will also receive a confirmation email. This does not subscribe you to marketing emails.

* Required to prepare your request. Privacy